Privacy Policy

At Mitti Fresh (registered and operating from Dwarka Sector 28, Delhi), we are dedicated to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect the minimal information you share with us when purchasing our stone-ground wheat atta, cold-pressed mustard and groundnut flours/oils, grains, and fresh dosa batters.

1. Information We Collect

To process and complete your orders securely, we collect the following basic customer details exclusively during checkout:

• Customer Name
• Shipping Address (House number, Street, Landmark, PIN Code)
• Telephone/WhatsApp Phone Number
• Email Address (optional)

2. How We Use Your Data

We use your data solely for core e-commerce purposes, specifically:

• Fulfilling and delivering food staples to your door.
• Coordinating order updates and dispatch times with you via phone or WhatsApp.
• Processing secure payment confirmations and verifying manual UPI screenshots.

3. Data Protection & Sharing

Your security is our priority. We enforce the following rules:

• No Third-Party Sharing: We do not sell, rent, trade, or share your personal data with any third-party marketing companies.
• Secure API Gateways: Payment details handled through our Razorpay checkout integration are fully encrypted under SSL, and credentials never touch our frontend layers.
• Local Data Encryption: Offline databases storing shipping logs are stored locally on our protected servers in Dwarka, Delhi.

4. Cookies

We use minimal local cookies (such as LocalStorage variables) to keep track of your active shopping basket items and saved addresses. These cookies are stored locally on your device to streamline your next checkout experience.

5. Contact Us

If you have any questions or concerns regarding our privacy policies, feel free to reach out to our team at:

• 📍 Address: Dwarka Sector 28, Delhi
• 📞 WhatsApp Support: 8595077263
• ✉️ Email Support: support@mittifresh.in